Support Center
We're here to help you succeed in your NCLEX journey
Get help with technical issues, account questions, or study guidance
support@nclexprepai.com
Issues with login, payment, or app functionality
tech@nclexprepai.com
Questions about your subscription, payments, or refunds
+1 (555) 123-4567
Request Complete Data Deletion
If you want to permanently delete your account and all associated data, we'll process your request within 30 days as required by GDPR and CCPA regulations.
What will be deleted:
- Your personal information and profile
- All study progress and performance data
- Subscription and billing history
- AI tutor conversation history
- All account-related data
Before You Delete
This action is permanent and cannot be undone. Consider these alternatives:
- • Cancel your subscription (keeps account for future use)
- • Export your data first (Profile → Settings → Export Data)
- • Contact support if you have concerns about data privacy
How do I reset my password?
Click the 'Forgot Password' link on the login page, enter your email, and follow the instructions sent to your inbox.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your Profile → Subscription settings. Your access continues until the end of your billing period.
How do I download my study progress?
Go to Profile → Settings and click 'Export Data' to download all your study progress and performance analytics.
Is my data secure?
Absolutely. We use industry-standard encryption, never sell your data, and are fully GDPR and CCPA compliant.
User Guide
Learn how to make the most of NCLEXPrepAI with our comprehensive user guide and video tutorials.
Privacy & Security
Learn about how we protect your data and your privacy rights as a user of our platform.